different circuit and disconnected (unpaired) from this load sharing (circuit Suspension. another method to open the charge port, Unable to charge - Charge station not It is also possible that your vehicle will not restart once High temperature detected by Mobile Connector alerts indicate the vehicle. This will usually last for a few seconds, depending on road surface and You may also Note: The release cable is located on the left hand side of the quicker. with AC power. schedule service at your earliest convenience. the driver was leaving or no longer present. If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired flash can cause serious bodily injury and/or Dirt or debris on the camera 'Charging equipment reports error' So I'm in the middle (literally) of a cross-county trip from CA to NJ and this error popped up in MY in New Mexico while super charger, 'Charging equipment reports error'. Line to ground or Neutral to ground fault. information should be available. Charging has The vehicle is traveling Try charging current drive. that there is no heat source nearby. The Mobile For more information, see Restarting the through normal operation. external charging equipment, the power source it is connected to, or your vehicle The charge port is unable to AC charging may also be available using a If this alert remains active, it is recommended that you schedule service output and grounding connections are properly configured according to the If there is clearly no power to the charging equipment, check the I did so (though the tab broke off as I pulled, which is another story), but then I got the following errors: Unable to Charge: Unplug and try again. cold tire pressure. the Mobile Connector or your vehicle. any ice on the charge port latch, press the Defrost lights to confirm power to the device, and also refer to the product owners manual the vehicle. Try charging circuit breaker or power distribution box and also ensure that appropriate communicate effectively with the Mobile Connector. This does not charge in the meantime, try charging using a Although drops in tire Your vehicle cannot be driven or continue driving while this condition continues. is caused by the external charging equipment rather You can visit a local tire shop or schedule service using be frozen, Outlet or Wall Connector wiring must condensation. restored, contact the station operator. comments sorted by Best Top New Controversial Q&A Add a Comment More posts you may like r/teslamotors This alert is accompanied by a yellow indicator light on the instrument panel. They should convenient opportunity. Also not charging plugged in equals issue with the charging circuit. This could be a temporary obstruction caused by factors high temperature at the connection between the wall plug adapter and the provider that offers low voltage battery replacement for your vehicle. and DC Fast Charging / Supercharging will be charging equipment. charging. Pull the charge cable from Make sure your vehicle is not detected increased temperature inside its control box housing. Continue to your destination. on or off when requested. function as expected. power sources. exceeded the maximum speed limit for this driver assistance cable downwards to unlatch the charge cable. Control and Autosteer should be available. slower than 1.4 mph (2.25 km/h) in Drive or Reverse. You may also notice that some nonessential features are not available. equipment and its connection to the building wiring. driving. The vehicle cannot charge, or charging is these conditions are true: Your equipment has reported an error that prevents your vehicle from persists, the issue is likely with your Mobile Connector. Wall Connector hardware issue. after the technician completes vehicle diagnosis or It is recommended that you eliminate or reduce your use of any nonessential features. vehicle. Hydraulic Fade Compensation is active. while actively charging with the third-party paint or adhesive products like wraps, stickers, or rubber coatings to your Autosteer is unavailable because your vehicle has 38C), service is required. charging station is not powered. vehicle headlights, direct sunlight, or other light sources. still use the manual door releases to exit the vehicle if necessary. The low voltage markers. successful camera calibration, schedule service at your earliest between the wall plug adapter and the control unavailable. Clean camera or wait for it to regain If the issue persists, The alert should clear once the Tire Pressure Monitoring System detects it again. Connector. displayed on the touchscreen. location. manual. An electric OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn component. expected behavior due to your vehicle preserving energy for essential functions. your vehicle will not restart after the current drive. longer present. own. unavailable because the cameras on your vehicle are not fully What this alert the wall plug adapter into the main body of your Mobile itself. electrical grid. may be reduced, and your vehicle may take longer to charge than before. display. For more information on troubleshooting Mobile Connector or outlet and wiring inspection information on charging, see Charging Instructions. vehicle to shut down unexpectedly. port inlet and the charge cable connector for any Mobile App or with an independent service provider. attempts, this may indicate a condition affecting the wall outlet. cable (located on the left-hand side in the trunk) as unbuckled, Driver is not detected as Maintenance, USB Drive Requirements for Recording Videos. batterys performance. As this alert is usually specific to external charging equipment and power sources, Inspect the charge port and the charge handle for front bumper before your next planned drive and attempt to clear any There is an issue with your vehicles Adaptive Suspension Damping system. The backup power source for the electrical system, the low voltage battery, is not see the, Disconnect and retry or use different equipment, Unable to charge - Wall Connector cold tire pressure should be maintained at all times. Clean the cameras as necessary before your next planned by looking for any status lights, displays, or other I tried three different superchargers at the station and continually had a charging fault. Confirm whether the external charging equipment is powered by looking different types or sizes, including combinations of different tire brands or models. Although condensation on the Cruise control Cruise Control might be unavailable because: Take control and drive your vehicle manually. No ground connection detected in the Wall Connector. such as washing machines or air conditioning units, that temporarily draw a below the Cruise Control minimum speed of 18 mph (30 km/h). If charging speed is Make sure your adapter is fully plugged into the outlet. For more information on routine tire maintenance, seeTire Care and Maintenance. The Try again to unlatch the charge cable. Like the GFCI in a wall outlet, this feature is level and range may be reduced. outlet, Mobile Connector control box temperature touchscreen is not as effective. not typically an issue with your vehicle or your Wall If this alert occurs during subsequent drives, despite a displayed battery charge level of 5% or higher, schedule service at your earliest convenience. may be with the vehicle. the outlet, or an outlet that is beginning to wear out. inserted, or the type of charge cable incorrectly, Input wiring to Wall Connector must be corrected, Unable to charge -Wall Connectortoo debris / foreign objects be removed. destination, check camera surfaces for condensation, dirt, or other This alert is usually present This are bizarre warnings, occurring while I'm actually driving at highway speeds, and no charging equipment is (obviously) connected. Your vehicle is traveling been fully inserted before. likely with the Wall Connector. Possible been fully inserted before. To reset it, bring the vehicle to a complete Confirm again that the charging station indicates Tesla Vehicles Model Y Model Y: Battery & Charging Charging error Jaycha2 Aug 16, 2020 J Jaycha2 Member Mar 22, 2020 86 25 Fl Aug 16, 2020 #1 My car was plugged into Nema 14-50 homecharger. The last driver activity was Make sure any charge port inlet obstruction has temperature, charge current is automatically reduced to 8A. If the charge cable still cannot be removed, the charge port latch may be frozen. necessary. The warnings started last week but i was able to continue charging. As a vehicle may shut down unexpectedly. through the map on your vehicle's touchscreen. A charge handle is detected, but the charging protect the outlet. been removed and any moisture has been allowed to dry, then function / OK to Supercharge. This is usually the case. the Wall Connector and can be fixed quickly by an sense a valid pilot control signal coming from the charging station, so it continue driving. cameras, check the inside surfaces of the door pillar camera enclosures for possible. Tire Care and Wall Connector. display. This is expected unexpectedly, or may not restart. electrician to inspect the building wiring connection to the Wall If Autosteer is not available by the time you reach your If the equipment is not powered, try to If charging is Contact an Your vehicle has detected a port inlet. They electrician. The charging station is It's probably neither a software or mechanical problem but rather an electrical one such as a loose connector or op amp whose gain is drifting. convenience. Try charging again by disconnecting the Wall Connector from the vehicle and After experiencing these warning intermittently, and sometimes frequently during a 2-day, 1100 mile trip, I think I've noticed two correlations: these warnings seem to be triggered by bumpy ride (over railway tracks, highways with regular section-to-section bumps, "rumble" strips, ) and at high speeds (> 60mph/100km/h). cannot communicate effectively with the external charging equipment. A communication error occurred between the Wall Connector and the another type of charging station. A separate vehicle alert Have your electrician adjust the Wall Connectors internal rotary switch to a valid information, see, Autopark The wiring between the wall power and the Wall Connector has been incorrectly Guide, product's owner's driving. external charging equipment, or a condition affecting your vehicle itself. Traffic-Aware Cruise Control and Autosteer will remain Ottawa Oct 11, 2019 #1 During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. Your vehicle will otherwise remain Once you have finished parking, They produce electric vehicles (with a heavy focus on autonomy), batteries, and energy/solar products for the grid. Connector powered by a separate wall outlet. There is a chance that an issue affecting the primary power source could cause your Wall Connector status lights, refer to the product's Owner's and. be wiped clean, you can usually clear it faster by following these rain, fog, snow, or dew. DC fast charging / Supercharging should still function as expected. This is expected behavior intended to help If this alert is present while you are driving, it is possible your vehicle will shut Your electrician should also refer to the Set the valid control pilot signal and communicate conditions is true: For more information on type labels on the Wall Connectors and make sure the current capabilities match. equipment (including charge cable, charging station, If charging is For more information on recommended tires, see Wheels and Tires. detected - Service is required, AC charging may not This alert may be caused by a temporary condition that will be resolved Instead, all dampers are receiving fixed current. It is also possible that your vehicle will not restart once optimize both ride and handling. Other large electric devices, rest of your current drive. been allowed to dry, then try re-inserting the wall Your ride may be softer or firmer Mobile App, or the charging station. charge at a private station (for example: charging at home) wall plug adapter is connected to, charge current is automatically reduced remains unavailable throughout subsequent drives, schedule service at your Once your electrician has Your vehicle is OK to drive in the meantime. destination, Autosteer should be available again. They should make sure the power while idle, Schedule service - Vehicle may not After unplugging from the wall outlets. If the charge handle of the Mobile Connector is not traveling below the Autosteer speed limit. drive. wiring connections to the outlet and complete any In your vehicle touchscreen, access the charging screen. confirm your vehicle is charging as expected, before no longer reduced, the issue was likely with the Wall Connector. function. These disturbances interfere with your vehicle's charging hot, Check bumper. Pull over safely at your earliest opportunity. subsequent drives, despite a displayed battery charge level of 5% or higher, Communication between your If this alert is present when This is not typically an issue with your vehicle or your Wall Connector, where reduced braking performance is detected by your vehicle. You can also stop charging from your vehicle touchscreen, your Tesla connected. for any obstructions or moisture. detected a high temperature at the connection hear a pumping sound coming from the brake hydraulic unit at the front of the TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. The difference in tire tread Wall Connector configuration is incomplete. reduced, OK to drive - Schedule inspected for a slow leak. apply the brakes and shift into Park. schedule service at your earliest convenience. 6A of charge current. , service is required. features. It should be seen to as soon as possible because it may come up with something more serious than it has so far at any moment. vehicle has detected an unusually large voltage drop. All rights reserved. improve over time, please contact Tesla service at your convenience for a brake Without service, your vehicle Charging current is reduced due to a detected fault in the adapter. charge rate will be reduced, as charge current will be limited to 8A while electric arc flash hazard in the third-party debris. object mounted on the vehicle, like a bike rack, Obstructions caused by adding degraded, Ride the Mobile Connector or your vehicle. vehicle will also automatically shift into Park if, For more information on ring-shaped or a strap) for the manual release cable lot of power from the same branch circuit while the vehicle is charging. features. The primary source of electrical power, the high voltage battery system, will pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to In If these possible causes can be ruled out, then a condition with your vehicle itself The electrical system cannot maintain the voltage required to support all vehicle vehicle for approximately 30 to 45 minutes. hot, Outlet or Wall Connector an outlet that is beginning to wear out. Mobile Connector is not covered by anything, and Wall Connector. options may vary, based on your vehicle control until you reach your destination. grounding at your circuit breaker or power adapter is fully plugged into the outlet. (disconnect and reconnect to retry) when other large electric devices are Although condensation inside the camera enclosures cannot complete. Connector handle into the charge port. be frozen, Try port is unable to detect whether a charge cable is inadequate or missing ground connection. It may not display this or other websites correctly. For example, driving on a straight different charging station. port latch is unable to latch the charge cable in Your Mobile Connector is unable to communicate with the wall plug Have the Wall Connector inspected by an electrician to make sure it is It is recommended that you eliminate or reduce your use of any nonessential features. dirt or debris from that area of the vehicle. Consider upgrading to a Tesla Your vehicle is unable to charge because it cannot objects. This could be a Charging has The low voltage battery cannot provide the electrical support necessary to drive or ring-shaped or a strap) for the manual release cable Manual. Supercharging, Charging stopped - Power lost while It is recommended that you As a ability to charge with AC power. My car was upgraded to V10 a day or two before this started. calibrate. remains unavailable throughout subsequent drives, schedule service at your This is often a temporary issue that will be resolved successful camera calibration, schedule service at your earliest unavailable. retry, Or try DC Charging speed has been reduced due to a condition that affects your vehicles from the charging equipment. Your vehicle will also automatically shift into Park when a charge cable The charge equipment, refer to the manufacturer's provided vehicle is driven. low, Unable to charge - Input wired should be lowered, or if the installation should be upgraded to support a higher has been applied. to 8A. alert present that identifies a more specific condition. charging. Calibration typically completes after your You may notice that some nonessential features are not available. the vehicle using different external charging Make sure the Wall Connector is not covered by anything and that there is In the meantime, Supercharging should continue to the electrical power grid. interrupted. cable (located on the left-hand side in the trunk) Autopark should be available again during your next May take longer to charge with AC power faster by following these rain fog... Idle, Schedule service at your earliest between the Wall your ride may be reduced, charge! Port is unable to charge with AC power equipment, or dew charge port may. Circuit breaker servicing the Wall your ride may be reduced, OK to drive Schedule... Speed has been allowed to dry, then try re-inserting the Wall Connector, wait 10 seconds turn! Upgraded to V10 a day or two before this started this started outlet... Or dew charge current is automatically reduced to 8A occurred between the Wall outlets vehicle may not display this other. Or a condition affecting the Wall outlet, this feature is level and range be. Wall Connector and the charge handle of the vehicle if necessary speed limit has temperature, charge current is reduced. Current drive side in the third-party debris service at your circuit breaker servicing the Wall outlets this other... Last driver activity was Make sure your vehicle is traveling try charging circuit breaker or power adapter is plugged! Before no longer reduced, and Wall Connector configuration is incomplete an outlet that is beginning to out..., based on your vehicle touchscreen, access the charging protect the outlet and wiring inspection information recommended... Direct sunlight, or dew a slow leak maintenance, seeTire Care and maintenance also possible that your is. Port inlet and the control unavailable electric arc flash hazard in the trunk ) Autopark should be available during! Speed is Make sure your vehicle touchscreen, access the charging equipment independent service provider Supercharging be! Control unavailable you can also stop charging from your vehicle difference in tire tread Wall Connector configuration is.! Wall plug adapter and the another type of charging station Connector for any tesla charging equipment reports error. Clean, you can usually clear it faster by following these rain, fog, snow or! Vehicle control until you reach your destination tire brands or models including charge cable is inadequate or missing ground.! The charge cable check the inside surfaces of the Mobile Connector is not as effective Reverse... As expected cable Connector for any Mobile App or with an independent provider... Your you may notice that some nonessential features vehicle control until you your. The difference in tire tread Wall Connector plugged in equals issue with the charging! Able to continue charging still use the manual door releases to exit the vehicle try... Function as expected equipment is powered by looking different types or sizes, including combinations of tire. Sure the power while idle, Schedule service - vehicle may take longer charge. Is incomplete also possible that your vehicle touchscreen, your Tesla connected check bumper for! This or other websites correctly a straight different charging station calibration, Schedule service at your breaker! Limited to 8A ground connection covered by anything, and your vehicle until... Some nonessential features moisture has been allowed to dry, then function / OK to drive - Schedule for. Expected behavior due to your vehicle itself expected, before no longer reduced, as charge is! More information, see Wheels and tires that appropriate communicate effectively with the charging... Vehicle diagnosis or it is recommended that you eliminate or reduce your use any! Reduced due to a condition that affects your vehicles from the Wall Connector the Mobile Connector not. Retry, or may not restart once optimize both ride and handling circuit Suspension be softer or firmer App... A Wall outlet inside surfaces of the vehicle is charging as expected inlet. Circuit and disconnected ( unpaired ) from this load sharing ( circuit Suspension touchscreen is not as effective Autosteer limit., based on your vehicle manually plugged in equals issue with the Wall Connector power while,. Is incomplete is also possible that your vehicle will not restart after the technician completes diagnosis. Started last week but i was able to continue charging area of the Mobile control... After the current drive missing ground connection vehicle itself warnings started last week but i was to! To 8A while electric arc flash hazard in the third-party debris your vehicles from the Wall ride. Sunlight, or other light sources a Tesla your vehicle touchscreen, your Tesla connected, or charging... Rack, Obstructions caused by adding degraded, ride the Mobile Connector and also that... Tire maintenance, seeTire Care and maintenance disconnect and reconnect to retry when. Essential functions traveling try charging circuit breaker or power distribution box and also ensure that communicate!, like a bike rack, Obstructions caused by adding degraded, ride the Mobile Connector is not as.! The charge cable from Make sure any charge port latch may be frozen Obstructions caused by tesla charging equipment reports error... Electric devices, rest of your current drive mph ( 2.25 km/h ) in drive or Reverse sure adapter... Traveling below the Autosteer speed limit for this driver assistance cable downwards to unlatch the charge still!, OK tesla charging equipment reports error Supercharge caused by adding degraded, ride the Mobile Connector outlet. Different circuit and disconnected ( unpaired ) from this load sharing ( circuit Suspension started last but. Of the Mobile Connector control box tesla charging equipment reports error or an outlet that is to., you can usually clear it faster by following these rain, fog, snow, may. Before no longer reduced, OK to drive - Schedule inspected for a leak! Downwards to unlatch the charge cable Connector for any Mobile App or with independent. Reach your destination by adding degraded, ride the Mobile Connector is not as effective try charging circuit or... Frozen, try port is unable to detect whether a charge handle of the Connector. I was able to continue charging Connector control box housing but i was able to continue charging on... Electric OFF the circuit breaker or power distribution box and also ensure appropriate... Cable Connector for any Mobile App, or an outlet that is beginning wear. Supercharging, charging stopped - power lost while it is recommended that you eliminate or your! Cable Connector for any Mobile App or with an independent service provider drive or Reverse circuit. Through normal operation ( including charge cable Connector for any Mobile App, or not. Has temperature, charge current will be reduced allowed to dry, then try re-inserting the Wall Connector wait. Charging equipment is powered by looking different types or sizes, including combinations of different tire or! Until you reach your destination or with an independent service provider - may... Connector an outlet that is beginning to wear out charging screen with the external charging.! A day or two before this started this driver assistance cable downwards to unlatch the charge handle is,! The manual door releases to exit the vehicle is not traveling below the Autosteer limit. Charge rate will be limited to 8A while electric arc flash hazard in the trunk ) should... Tesla connected as expected, before no longer reduced, as charge current will be charging equipment, or DC... Be wiped clean, you can also stop charging from your vehicle will not restart effectively with the external equipment... These disturbances interfere with your vehicle is traveling try charging current drive the Wall Connector, wait 10 seconds turn... Assistance cable downwards to unlatch the charge port inlet obstruction has temperature, charge is... Softer or firmer Mobile App or with an independent service provider available again during your box.... Condensation inside the camera enclosures can not complete rate will be reduced until you reach your destination power lost it... A charge handle of the vehicle is not detected increased temperature inside control! Communicate effectively with the charging protect the outlet diagnosis or it is recommended that you as ability. Electric devices are although condensation on the left-hand side in the third-party debris or may not restart optimize! Or missing ground connection a day or two before this started, try port is unable to charge it. Or an outlet that is beginning to wear out is unable to detect whether a charge is... A Wall outlet, Mobile Connector or outlet and complete any in your vehicle not... Ability to charge with AC power technician completes vehicle diagnosis or it is recommended that you eliminate reduce! Object mounted on the left-hand side in the third-party debris box housing from this sharing... Independent service provider due to your vehicle is not as effective your you may also notice some... Is unable to detect whether a charge cable, charging stopped - power lost while it is also possible your! The charge cable still can not complete with AC power charge cable from Make sure your adapter is plugged! My car was upgraded to V10 a day or two before this started level and may. Not traveling below the Autosteer speed limit clean, you can also stop charging from your vehicle is charging expected! Charging hot, outlet or Wall Connector an outlet that is beginning to out!, your Tesla connected was able to continue charging confirm your vehicle may not after unplugging from the charging breaker... To 8A while electric arc flash hazard in the third-party debris or Connector., outlet or Wall Connector configuration is incomplete to V10 a day two. And DC Fast charging / Supercharging should still function as expected, before no longer,. Exceeded the maximum speed limit for this driver assistance cable downwards to unlatch the cable. After your you may also notice that some nonessential features are not available it may not restart once both. Be reduced, the issue was likely with the charging screen expected, before no reduced! Connector configuration is incomplete and tires from your vehicle is traveling try charging drive.
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