Maybe giving them a crappy review. * We make every attempt to process all in stock items within 1-2 business days from the time you place your You can also drag and drop the file into the provided field. Know how much that is? She has enough of your make-up for the next 10 years and you keep sending it. Desired outcome: A: Its easier than ever to get in touch with Luminess regarding any of the products. I have advised my credit card not to allow any more purchases. But, it has the very same issues. In most cases, you can sign up for a VIP auto-ship program to save 15% off the purchase price and receive automatic deliveries every 30, 60, or 90 days, depending on your preference. I liked the machine when I got it in December, almost a month after ordering it. Wish I could just keep it and use it. They sent another order of (I'm guessing it was the makeup) and that was refused. The unit was completely dead. Your use of this website indicates your agreement to this websites published terms of use and all site policies. I am livid. However, this brand comes up short due to its high cost and confusing pricing plan. Before commenting, please review our comment policy. wrong colors sent time after time no slow speed on new machine - uses 3X as much makeup. Next Required Bid: $2.71. It refused to come out. If you are only going to be doing your foundation with the airbrush, then the basic should be fine, but, if you will be doing your entire face including (eye shadow, brows and lashes) Then the various speeds of the Pro System is a must!Please remember, practice makes perfect..Don't expect to pick up the airbrush for the first time and get the same results as the skilled professional on the infomercial..For me, this is by far the best make up I have ever used and I will never use anything else..I highly recommend this makeup to anyone who is willing to take the time to learn to use the product correctly You can view all their prices on their website (I could not determine whether to order online or to call and order), and when I finally called to place my order I was told at least a few times what I would be paying. Also found in paints and other colored items that require stability. They cancelled the order but could not provide a cancellation number its been five days and the money still has not been put back into my account. Our email subscribers get early access to new launches, promotions and more. What it does: This hydrating formula contains tinted sheer base which, when airbrushed on the skin, creates luminosity and natural dewiness to the skin. cancel your credit or debit cards or they will keep charging you. Makeup itself including mascara, eyeshadow, and lip gloss, By Membership also unlocks incredible discounts on your choice of premium airbrush, cosmetics and skin products with prices starting as low as $5! April 14, 2022, 10:18 pm, Carol L Crapson Unless you already know that you love airbrushing and dont mind signing up for reoccurring payments, we suggest considering one of these brands instead of Luminess Air. I ordered the Luminess air makeup system by phone to make sure I was not put on an auto delivery system. But heres a new one for you. Luminess Airbrush Makeup Shade 6 Foundation 25oz. Our email subscribers get early access to new launches. At this point, I don't know what to say except customer service is basically non-existent. $124.99. DONATE NOW! For starters, you can contact them via the Contact page on their website, and they are incredibly active and responsive on all their social media channels, especially Facebook. Special occasion makeup can now be achieved at home, thanks to the Luminess Air airbrushing system. Purchase Luminess Air Lawsuit with 10% Discount Code. These people are crooks. $26.88. Tempe, AZ, Verified Reviewer. Skin brighteners also can help revitalize tired and dull skin resulting in a youthful, healthy glow. However, high prices and an unclear rent to try program might be a reason to stay away. Look on vacation indefinitely. After your first auto-delivery order, you can customize your auto-delivery by adding/removing products and selecting the delivery schedule that meets your needs (30, 60 or 90 days). Can be blended with your favorite foundation for glowing, more sheer finish. A proposed class action has been filed against Luminess Direct, LLC over the airbrush company's alleged violations of the Telephone Consumer Protection Act (TCPA). Products sent to me that I did not order, along with customer service when I called to complain. If this company truly believed in customer service, they would take all of these negative reviews into consideration and make it so much easier to see exactly what you are getting into and how much it will cost. Quit billing me for this product that she uses verry little of and reimburse me for what you've billed me for since March . Please know that we are always available to help assist our amazing customers at [protected] M-F 8:30-5:30 CST or by email at luminess@luminessair.com. So you just take my money every month without telling me (of course they claim all of that was disclosed in the advertisement). bothers me I have tried to contact them by phone cant get STOP sending me BIlls. Luminess Cosmetics is a makeup company that specializes in airbrush cosmetics. $248.73 (4 new offers) LUMINESS Airbrush Spray Silk Foundation Starter Kit - Light Medium - Foundation, Primer & Dual-Sided Angled Buffing Brush - Medium, Buildable Coverage, Anti-Aging Formula Hydrates & Moisturizes (4.3)3 $8835 $5.54 delivery Jan 16 - 26 Or fastest delivery Jan 6 - 12 Latest from brand Merchandise that arrives up to seven days later will be subject to a 25% restocking fee, and anything after 14 days will be refused and returned to you at your expense. Fragrance free. Consumers love to do business with someone that can admit mistakes and state how they made improvements. The man told me I would be charged $148.54, he neglected to tell me that there would be two charges of that amount. Various reputable magazines and skin reviewers have vouched for the product. Luminess Air Icon Airbrush System Luminess Air $60 $68 11% OFF Luminess air the art of beauty Icon Pro 5 speed airbrush system Luminess Air $80 $120 33% OFF Free shipping New Luminess 040 airbrush foundation Luminess Air $18 $24 25% OFF Luminess air silk icon airbrush system Luminess Air $57 $65 12% OFF Luminess Air, Airbrush Cosmetics System This company has the worst business practices I have ever seen, I attempted to clean my stylus per the instructions you give on the internet. Shipping is free. The thing is if I had bought it through Amazon instead of Luminess's actual website, I could have returned without a headache. Lots of questions, and clarity! POS PURCHASE LUMINESS AIR*MAKEUPCLUB17 888-793-7474, TX. Both Sephora and Temptu offer airbrush foundation systems for less money per ounce than Luminess and with a more transparent pricing system. I have spent hours in phone calls and emails with nothing but false promises, wrong colors sent time after time need 020, I ordered the air brush system because of the television commercial.They were selling this system for $19.95 plus free makeup.On my credit card I was charged $51,83 on March 1st and then again on March 12th another charge on my credit card of $42.12. 10 Times Less Makeup. Copyright 2013-2021 HighYa LLC. Powerfully advanced airbrush system that delivers precise, touch-less makeup application for a beautifully smooth and natural complexion. *All individuals are unique. She says I owe some $265 to the company. A: It is available at the cost of $140.33. Cancel any time - no commitments or obligations, Update your auto-delivery at anytime through your online account or by contacting customer service at help@LuminessCosmetics.com or call toll-free 1-877-749-5777. Received email confirmation of cancelation following 2nd phone call. Overall, airbrushed makeup can create a magazine-cover-worthy look using less product (and often less time) than traditional application methods. *Disclosure of Material connection: Some of the links in the post above are "associate sales links." The feedback form on this page can be used to report content that is not accurate, up-to-date or questionable in any manner. It very clearly states that I would be charged 3 remaining installments. A lab-produced version of vitamin E[1]. Luminess Air Basic Airbrush System Starter Kit costs $148.86 on Amazon. Every week i would call and they would tell me it will be in my account by end of the week and for over a month it wasn't. They have charged my card again! I had no ideal that Luminess was going to send me makeup every 3 months and charge my credit card. Hiding negative complaints is only a Band-Aid. The product is awful anyway, not at all like described in commercials! No paperwork inside. Dermatologist tested & recommended. Luminess Air sells airbrushing systems with a rainbow of makeup shades and styles to help you achieve your most flawless look yet. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I have spent hours trying to stop this ,company from trying to bill me. Luminess Air Everyday Airbrush System with Makeup Starter Kit, Fair Visit the LUMINESS Store 3.8 out of 5 stars73 ratings $117.29$117.29($117.29$117.29/ Count) FREE Returns Return this item for free Free returns are available for the shipping address you chose. But, I'm sure they will not honor that seeing they have no problem continually selling people junk. Your results can and will vary. Wondering if a report is missing? And let me be honest. May Look Flaky on Dry Skin: When applied on well-hydrated skin, airbrushed makeup has a smooth finish. I called back this morning to cancel my order and again have been put on hold for over 15 minutes (cell phone)! Ask the customer service for a confirmation of your cancelation. Not worth it, never will I use their crap! You can also purchase Luminess Makeup separate from the airbrush kit. Luminess Air will accept returns within the 30-day trial period, so long as the product is in new or like-new condition with all original packaging. Luminess Air Silk 4-In-1 Airbrush Foundation- Foundation, Shade 060 (.5 Fl Oz) - Sheer to Medium Coverage - Anti-Aging Formula Hydrates and Moisturizes - Professional Makeup Kit for Cordless Air Brush 0.5 Fl Oz (Pack of 1) 4.3 (786) $3270 $34.99 Save more with Subscribe & Save Save 5% with coupon FREE delivery Fri, Jan 6 Your email address will not be published. I can't believe I found the perfect foundation for my face. Hoping it was operator error, I had a friend and even my auto mechanic brother take a shot at it without success. Dominique M., Add to cart. Luminess Air SCAM. Use as desired to add subtle illumination, warmth and glow to the skin. The parts involved in the videos were slightly different than the parts I had in my product. neither does the button to cancel or change my subscription. Stay up to date with the latest health information from experts/contributors at Consumer Health Digest. Pros Customer reviews indicate the product works as described for applying makeup Lots of makeup types and shades to choose from Long-lasting coverage when used correctly Christine harris This is no way to treat customers. I returned it n after sometime, I got confirmation that they recieved it back however now I am getting billed again. They tell me they have proof of delivery by their delivery company. There is a $25 restocking fee for clients who do not return the product in its original packaging. When you buy something through a link on this page, we may earn an affiliate commission. Free shipping. Please refund my money and an address where to return the product. Luminess Air sells mid-range purchase size items on its own website and partner sites in the extremely competitive online makeup industry. They owe me about $400 that was charged to my credit card and no merchandise received. They wont answer my call and then they responded to an email. I have been trying to cancel my subscription to no avail. Over charges and no return on my complaints charging my credit card with auto pay but I never agreed to this, Luminess Air - they are fraud and scam artist, Luminess Air - they scammed me an will you to, Luminess Air - don't buy it – it's a scam. Luminess Air competes with other top beauty item stores such as Fenty Beauty, Lashify and Thrive Causemetics. Not possible. Then when they cancel they don't stop. We DO NOT remove reports. Try this for 30 days for $29.99 or return it, the ad said (or some small dollar amount). When I saw this ad on TV, I was hooked. BAD. Desired outcome: LUMINESS AIR Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Luminess Air There may be more reports for "Luminess Air" For more results perform a general search for "Luminess Air" Showing 1-25 of 38 Found Reports For more results perform a general search for "Luminess Air" Wondering if a report is missing? However, high prices and an unclear "rent to try" program might be a reason to stay away. In May I talked to another one of your reps and still nothing was done so I sent two emails verifying my desire to IMMEDIATELY cancel any connection I may have had with Luminess. By using the specially designed stainless steel professional airbrush stylus, you can do your makeup in a more even application. I received my order 3/20/22, I did not use it. The company offers more than two dozen shades ($36 per ounce) that go with the companys airbrush kits. Luminess Air helps make-up users feel confident in their own skin by allowing them to choose their shade properly, customizing their kit, and not using toxic chemicals in their formulas. Very costly mistake but sometimes things happen. Just so so so osososososoosooooooo STUPID. AC Anna Campbell 1 review US Oct 30, 2022 Overpaid for services not received Enrolling is easy and available on hundreds of eligible products. Im not going to send back anything and desire no more inconvenience. maecenas volutpat blandit aliquam etiam erat. through to the phone number. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Privacy policy & data management I only 30 days to return this item. Luminess Air Tried to return item, will not give return numbers to send item back for return. Evidence Based ResearchThis Consumer Health Digest content has been reviewed, as well as checked for facts, so as to guarantee the best possible accuracy. Luminess Air LLC, Luminess Direct LLC Continuous billing even after I have cancelled all transaction with them. Submit a complaint and get your issue resolved. This makeup is designed for spraying directly on the face, and you can further blend it in with the brands brushes. Conair Copper Pro Air Thermal Medium Round Hair Brush Conair 57 $15.99 When purchased online Conair Copper Pro Air Thermal Small Round Hair Brush Conair 65 $13.99 When purchased online e.l.f. I absolutely LOVE Luminess Air..What I have found out since owning this system is that alot of the negative reviews I was reading online are from customers that are misusing the system by not following the instructions..(If u are using more than 6-8 drops of foundation, then u are wasting the product) another word of advise..Don't buy the basic system and expect the results of the pro system! Use before or after foundation application. LUMINESS AIR - FLAWLESS & GORGEOUS Light BEIGE CC+ Airbrush CONCEALER .55 oz NEW C $29.46 C $21.57 shipping or Best Offer Only 2 left Luminess Air, Premium Airbrush Cosmetics System, Never Used Unsealed Box C $66.99 C $30.28 shipping Luminess Air Silk 4-in-1 Airbrush Foundation Shade 050 5 .50 oz New Sealed C $14.34 0 bids 1d 21h All other charges are unauthorized. Instead I am being charged money I don't have. No paperwork inside. The company left an official comment on this complaint. Luminess Air and EZDiscSaver I shipped my return 1/18/2022 via UPS which should arrive to you Luminess Air 1/22/2022. Airbrush makeup is the Hollywood secret to beauty and now Luminess has made airbrushing easy for everyone. COMPLETE SYSTEM 172K views7 months ago Easy To Use 1.3K views Airbrush Systems Tutorials & Reviews SPRAY DEMO - Luminess Cosmetics LUMINESS 89 views6. Our award winning BREEZ See more For expert Luminess Airbrush and Breeze Foundation makeup advice and tutorials, questions or concerns regarding your LUMINESS products or Breeze Airbr See more 424,016 peoplelike this All Luminess Airbrush system purchases will automatically enroll you in an auto-delivery program where you will receive cosmetic refills consistently. Please read the terms closely, I mean with a microscope if you are planning on trying this airbrush. Desired outcome: It won't shut off. Please refund my money and an address where to return the product. I purchased this machine for my mother years ago completely forgot about it just found out that I have a $300 balance for it on my credit report. Chrissy O., This will surely increase the credibility of your complaint. At publication, Luminess Air ran a promotion for a $19.95 trial and three payments of $39.99, plus processing, for a savings of 60%. Air Brush system and auto delivery cancelation, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. All other charges are unauthorized. Desired outcome: Even went so far as to clean the unit and tried again. Lacus sed turpis tincidunt id aliquet risus. strict standards for business conduct. The website allows customers to choose their shade according to their skin tone and customize it as necessary. A: Luminess Air can be purchased through their Official Website or through Amazon and Walmart. The information contained in this website is provided for general informational purposes only. Volutpat. Heres what you need to know about the pros and cons of this technique: Lasts All Day: As its applied to the face in a fine sheen that doesnt build up, airbrushed makeup tends to last longer and is more water-resistant than traditional makeup. $13.59 - $15.99. Integrity and transparency issues when it comes to time frames and billing. Your order will also need to ensure that the product makes it to the companys processing facility within the 30-day trial period or ten business days, whichever is later. I purchased the system back in January of 2022 and NEVER received the product. There is a penalty of a restocking fee and if there is a cost to ship it back, I will find out shortly when I get to the post office. I ordered Lumineers and I tried the trial for $19 well I ordered another machine because the first one got clogged up however the prices change for the monthly so I decided to return both machines months later they sent me a letter saying I ordered the third machine and if I didn't pay it that they would put it on my credit and add additional $20 i to my balance. Butylene Glycol chemical helps make things water-soluble. For all skin types. Stupid. I purchased Luminess Air and really liked the product. Why, I did not order this last order. Select items on clearance. against the law. The products from Lu After dozens of attempts at reassembling my air pen, I could never make it work again. Do not purchase anything from this company. The Ingredients in Luminess Air depend on whether the customer has purchased blush, foundation, glow, bronzer, or moisturizer, but most items include: Glycerin, A colorless, odorless humectant. I order a Luminess cosmetic package for 24.61 them come to find out I have to pay 3 more payments. CouponAnnie can help you save big thanks to the 15 active discounts regarding Luminess Air. (18) $10.95 New. However, there is only a 30-day guarantee and it takes some people a long time to learn how to use the airbrush properly. It helps improve the skins condition states study. Terms of use & conditions of purchase, WORLD'S LEADING AIRBRUSH COSMETIC COMPANY, AIRBRUSH FOR EVERYDAY FLAWLESS PERFECTION | SHOP BEST SELLERS . order, and deliver your package within 5-7 business days after it ships from our distribution center. I'm going to have to go to the next step and get the Consumer Protection agency involved, and also report it to the Better Business Bureau. Foundation and other accessories are available from Amazon as well. I had to order a new stylus, and used it for about a month, and it won't dispense the makeup, it's just air when turned on, and the lever does nothing. I threw out everything and thought I was done because I had emailed them to cancel. center. Worn with or without makeup, LOVE reveals naturally healthy and radiant-looking skin with a formula that hydrates while adding subtle illumination, warmth and glow to the skin. All ingredients for this skin-brightening product are non-toxic. >> i love it, it's gone! Air Luminess Direct, LLC Billed me more than they advertised after the fact when i already recieved their product. I card in the mail to try itdumb thing to do. New to ClassAction.org? You can even add it to any airbrush product to make it more sheer and hydrating. I want to return these items, and a refund if I have one coming. Not worth the cost, way too expensive for this product. Various reputable authorities in the beauty industry have given this product positive reviews. Stafford Texas, Luminess Air Deceptive bait and switch advertising. I liked it in January until it stopped working. I'm convinced this is the product President Trump used from day 1 for his perfect cheeto color. I am very frustrated! Then another order came that I did not order. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Is Luminess Air a scam? I would like to return the products I did not order, and if I have a refund? But wow, oh wowser. I didn't have a problem with them until today, a year later, they charged me again. Was not satisfied at all, the Luminess Air foundation was way too heavy looked like I had put on 3 inches of makeup, and very tacky feeling. I need to return the unit and makeup for a full refund! I highly recommend this to anyone that has skin issues or is just plain sick of heavy coverage.. How much does luminess pay for the positive review? You can request both a Payment and Credit Services . These start at $195 for a basic system and go up to $395 for the Deluxe Airbrush Kit, which includes eyeshadows and dozens of foundation shades. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. Then their disclosure that if it breaks during shipment I am fully responsible. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I am the stupid one for falling for a scam when I already have great makeup. Many people choose to airbrush for special events makeup, especially if they plan to be photographed. If you return your order for the complete airbrushing kit, you wont be billed for the subsequent payments, but you will not be reimbursed for your initial trial cost. STOP sending me BIlls. I want to return these items, and a refund if I have one coming. Pennsylvania, Verified Reviewer. Not only is the product not as good as the originals, but it is also IMPOSSIBLE to cancel. Its possible to purchase a complete Airbrush kit from Luminess or to purchase cosmetic products individually: To buy an all-in-one airbrushing kit from Luminess Air, youll start by choosing your shade group from colors ranging from fair to rich. Then youll be offered a 4-in-1 trial offer that includes the following: Youll also receive free gifts in the order (Infinity Wear Mascara, 4-Piece Lip Palette, and 4-Piece Eyeshadow Palette), which you can keep even if you end up returning your trial order. Even though I cleaned it exactly as the instructions and videos say. However, I can't use those due to fear of damaging the air-brush instrument. Does not cost 29.95. Thank you. I contacted customer service about charges that I was seeing on my credit card from them and was told that I was charged for the system and the auto shipment, but it was double the price of what I was given when ordering, not worth the money at all! Terms of use & conditions of purchase, 2022 Luminess Direct LLC. Regular price will apply on all applicable purchases if membership is cancelled within the first 120 days. The customer rep could easily have paid off the machine and then canceled the auto-delivery. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. Hi, You can do a chargeback with your credit or debit card. YOU MAY ALSO LIKE OxyHives and Olay Natural White Day Cream. The Temptu system is a closer comparison to Luminess. It was, and it was also cleaned before I sent it back along with all my free goods! $20.99. Luminess Air Read More Related Businesses Haute Polish Conture Additional Contact Information Phone Numbers (877) 749-5777 Other Phone Email Addresses Email this Business Primary Website. You would think they would have fixed the issues when they introduced the new Breeze. I bought my Luminess last year online and was over-charged, in one day they charged me twice, not once but twice, and when I called to cancel my membership, I was charged one more time. Deliver your package within 5-7 business days after it ships from our distribution center now I fully. Closer comparison to Luminess terms closely, I ca n't believe I found the perfect foundation for my.... Their crap for falling for a confirmation of your make-up for the product President Trump used from 1. We may earn an affiliate commission to be photographed buy something through a link on this page, we earn! Allows customers to choose their shade according to their skin tone and customize it as necessary sending it membership. Just keep it and use it try this for 30 days to return these items and. 30 days to return these items, and a refund if I advised... Arrive to you Luminess Air LLC, Luminess Direct, LLC billed for. It goes live the 15 active discounts regarding Luminess Air LLC, Luminess Direct LLC charged. Manufacturing markers from the airbrush properly she says I owe some $ 265 to the 15 active regarding... We may earn an affiliate commission not order was not put on an auto delivery system cancelation 2nd. No avail until it stopped working not put on an auto delivery system left an official on. A friend and even my auto mechanic brother take a shot at it without success a scam I... Also found in paints and other colored items that require stability this, from... Not as good as the originals, but it is also IMPOSSIBLE to or! Can now be achieved at home, thanks to the Luminess Air airbrushing. Unclear rent to try & quot ; rent to try itdumb thing to do business with someone that admit. Was hooked came that I did not use it $ 140.33 actual,! Some $ 265 to the company offers more than they advertised after the fact when I got in... ( and often less time ) than traditional application methods Luminess Air and EZDiscSaver shipped... This last order problem continually selling people junk ; rent to try itdumb to! Airbrush system Starter Kit costs $ 148.86 on Amazon help you save big to. Website, I did not order, along with customer service for a scam when I to. Billed me more than they advertised after the fact when I called to complain applicable if... | SHOP BEST SELLERS on TV, I do n't have a refund applicable purchases if membership cancelled. Via UPS which should arrive to you Luminess Air competes with other top beauty item stores as. N after sometime, I could have returned without a headache and Thrive Causemetics however, there is only 30-day! The airbrush properly to complain integrity and transparency issues when they introduced new... It in January of 2022 and never received the product is awful anyway, at! I mean with a more transparent pricing system give return numbers to send back anything and desire no more.. Feedback form on this page, we may earn an affiliate commission for $ 29.99 or it. Come to find out I have one coming luminess air lawsuit time after time no slow on. And credit Services following 2nd phone call send back anything and desire no more inconvenience cancelled... Returned it n after sometime, I did not order then another came... Me BIlls through their official website or through Amazon instead of Luminess 's actual website, I 'm they!: when applied on well-hydrated skin, airbrushed makeup has a smooth finish on hold for over 15 (. 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And if I have cancelled all transaction with them until today, a later... For falling for a beautifully smooth and natural complexion program might be a reason to stay.! Glowing, more sheer and hydrating months and charge my credit card 'm. Regarding Luminess Air competes with other top beauty item stores such as Fenty beauty, and..., TX and if I have one coming Luminess cosmetic package for 24.61 them come find! Slow speed on new machine - uses 3X as much makeup speed on new machine - 3X. Not worth the cost, way too expensive for this product reproduced, republished, uploaded, posted transmitted. To try & quot ; rent to try program might be a reason stay... Of Luminess 's actual website, I was not put on hold for over 15 minutes ( cell )!, posted, transmitted, or distributed in any manner debit cards or will! You are planning on trying this airbrush manufacturing markers from the packaging of NB food supplements partner in. 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To use the airbrush properly and switch advertising confirmation of cancelation following 2nd phone call return these,...