Were judged not on whether our experiment fails, but whether we fail to experiment.. overall, id say unless your desperate don't waste your time interviewing here. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. It also helps to be comfortable experimenting, and wearing different hats. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. We send out a similar case study to each candidate for questions we already know the answer to. DoorDash operates in 27 countries today, 23 of which are with the . More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Ive tried a bunch of new ideas half of them have failed, which is a perfectly acceptable and expected outcome. HM was 15 minutes late to 30 minute call. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. Ive developed a deep level of empathy toward every side of this business and the people making it run. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. I interviewed at DoorDash (New York, NY) in Mar 2020. My interview with so much better because I felt like she was listening to me. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Finally got an email back from the recruiter that they are "under-resourced but would like to call me to provide feedback." 3) Analytical Exercise My process moved relatively quickly at DD so take it with a grain of salt. - applied online, recruiter responded in a few days to set up initial phone call. How WeDash became the flagship employee program for DoorDash. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. I interviewed at DoorDash (Toronto, ON) in May 2022. print. TELUS, Go to company page There were puzzle games provided to applicants. Did he reply to any of the previous DMs? I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Strategy & Operations. The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. Bain & Company I felt like they were trying to use my case to gather new ideas of what they can do to their own business On the day of the interview my first interviewer was extremely unprofessional. System design is normal. Culture, wlb, etc. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. We have a lot of metrics we can track. Intro Call: Were all thirsty for new business and deeply invested in the companys success. Step 1: Received an email inviting me to a 15mins interview 2 weeks after applying/being referred. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Just completed the same loop in the merchant team. You can respectfully disagree with someone and collaboratively work together toward a better outcome. Behavioral: How would you handle working with cross functional partners? Its important to take initiative. I put together 5-7 slides and had the key next steps and insights. I interviewed at DoorDash (San Francisco, CA). Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. 3 preguntas de entrevista de Merchant Support en DoorDash y 2 evaluaciones de entrevistas. All in all, the process is far from perfect, with the hiring manager really leaving a bad taste. What type of questions to expect in the SQL and case interview rounds? Tell me about a time you received feedback to improve. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. The process took 1 week. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. The cases center around a core component of DoorDash's business model. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). At the same time, theres a lot of room to be creative. 1. I applied through a recruiter. Text. For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. But we celebrate each others successes and learn from each others challenges too. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. Cookie Notice Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. 22. I spend a lot of time finding solutions; I might look at why it takes Dashers longer to reach certain merchants, or how we can tailor our selections to attract more customers. CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. The process took 2 months. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. If you talk to a successful Launcher about a market they started, theyll know it front to back. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. Can someone please share your interview experience? Requires multiple case studies and a take home assessment. Map out E2E order journey with KPIs and measures to improve etc. He wasnt too interested in hearing experience outside the case study. 1. how would you improve low dasher availability in Chicago during winter? About 5 days after my submission of the analytical test, I got called on for in person interview with two members of the team. Got an email rejection a few days later. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. They asked basic questions and seems fine. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Doordash Interview Questions with Answer Examples. The mini cases were not structured. The interview panel did not know what DoorDash is doing in Australia and its future projects. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. If you ask for feedback, none is provided. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . 1 person has recommended Maxwell Join now to view. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. I did a full blown analysis and a PowerPoint. I applied on the website and was reached out by the hiring manager for a phone screen. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. In these roles, our employees can expect to adopt an ownership mentality where they will both develop the strategy and execute against it. I was given a general rejection feedback of "you don't have enough experience in x, while others do". And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. Having said that I received an offer and decided to go to a place offering more money. They also have quite a large pool of applicants currently so expect the process to be extremely competitive. 5) 1 case interview with manager and 1 presentation of analytical exercise Idk what salaries are tbh, should ask the recruiter. This came as quite a shock after my last conversation with the hiring manager. Overall, the interview process was straightforward and easy. This took up a lot of time! Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. 5 days later, the HR coordinator had . What started as an all-hands-on-deck approach organically grew into a structured program over time. We do demographic research in each market, write up our strategy, and then implement. Google, Go to company page The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page Feedback: With all these partnerships, products, and new opportunities ahead of us, were ready for the next act. We try to make it feel like everyones working in the same place, rather than across the continent. Get more from your neighborhood. a) Tell me about a time you had to work with a difficult stakeholder. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. I am an avid researcher in the field of Deep Learning and got opportunities with Industry giants like Google, Samsung and Intuit.<br><br>I am . A score was created to rank. that help our clients exceed customers' expectations, outpace competition, and grow their business. Their data challenge took the entire weekend. I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. Its been 2 weeks since then and I havent heard back p- no rejection email either. What was the data analytics exercise like and what tools did you use for the report? There was no job description or exact title given to me. Ive also learned a lot about tech. I interviewed at DoorDash (Melbourne) in Jul 2022. Adam Walker. PwC, Go to company page No problem, we reschedule for another time. I interviewed at DoorDash. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? They said Id hear back about next steps the following day - implying I had made it to the next round. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. When Im talking to Dashers, Im always trying to learn: Why are they dashing? It's fine I didn't get the role if I wasn't a good fit, but to waste everyone's time when it could have all been avoided is a disappointment. PR Newswire. I interviewed at DoorDash in Jun 2022. Everyones so collaborative and tight-knit even though were spread all across the country.. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at DoorDash (Chicago, IL) in Jun 2022. Sony, Go to company page Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. Recruiter call, 2x 30 min interviews with hiring manager. The mini cases were not structured. What started as an all-hands-on-deck approach organically grew into a structured program over time. Process was relatively standard for a tech company. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. I interviewed at DoorDash in Dec 2021. So you need to be willing to try various solutions, with urgency and without fear. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Deloitte, Go to company page Yet it is critical to note that representation matters. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. That said, DoorDash makes a great effort to accommodate our personal lives. Try not to get overwhelmed or frustrated. Amazon When you join our team, you join our dream: to grow and empower local economies. Having team members located in so many different places creates both opportunities and challenges. Are deliveries being made on time? My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. The organization is divided into seven regions across the U.S. and Canada. I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! How WeDash became the flagship employee program for DoorDash. Thank you for the insight. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. The process took 2 months. Put another way, the group faces the maximum upside potential (or downside risk). Will be grateful! View: 3842. Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. Then was assigned a case study - I spent 8 hours on this over a weekend. Osler, Hoskin & Harcourt LLP advised Xanadu on the financing. Deloitte. If you see a merchant complaining about POS errors, what would you do? Fairly impersonal and dragged out process. My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. Have a first round call with HR soon. I interviewed at DoorDash in Jun 2022. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Were definitely not going in blind. CPCC, Professional Co-Active Coach.
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